Carers Chat

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Welcome to CarersChat.org.uk

CarersChat.org.uk (CC) is a Trust confidential chat facility for carers.

It’s an opportunity for any carer, who has joined CC, to share any experiences, seek emotional support and offer support to others. It is available to use at any time, though who is actually on-line at any particular time is entirely up to them.

 What is it?

CC consists of forums where you can exchange discussions and questions with all other members of the community. You join CC by agreeing to sign up to the rules (please see below).

You can join the CC by emailing Stephen Rabbitts at stephen.rabbitts@southessex-trust.nhs.uk  If you want to leave the club you also email stephen and your name will be removed. It is free to join.

The network has moderators. The moderator’s job is to make sure that rules are followed.  They will also ensure that issues that need to be picked up by the Trust or other services are dealt with. The network will have three moderators so that cover is available for annual leave or sick leave.  The moderators are:

CC is like a chat room and you post all your messages to the forums for reading by and response from members of the club. If you are replying to a message, you use the ‘reply’ button, and this is posted to the forum.

Forthcoming Carer Events    

Caring with Confidence

It is an opportunity for you to have time away from caring, meet with others in similar situations, and gain the confidence, information, and skills to help in you in your caring role and improve your life and of the person your are looking after.

The sessions are planned all over south Essex, at different times during the week, including evenings and weekend to meet your needs. It covers a range of subjects, from medication to emergencies at home, how to maximise your income, to how to get the best from communicating with professionals.  Go to Media to find out more under Caring with Confidence.

Would you like opportunity to be a voice in the community? 

South Essex Partnership University NHS Foundation Trust, is holding elections to the board of Governors. The nomination form must be received no later than by NOON on the 21 July 2009.For more information go to the media files under Join our Foundation Trust

Urgent clinical help out of hours

Anyone who needs urgent clinical help out of hours should call 01268 366000. If you need any general information you can call the Patient Advice and Liaison Service (PALS) in office hours, on freephone 0800 085 7935, or by emailing PALS@southessex-trust.nhs.uk.

 The rules and code of conduct

Carers can be very vulnerable at times. Carers can also be very stressed too. This system is to allow carers to talk about themselves when they want to; maybe to tell people how they have coped in certain circumstances or asking others how they coped if they faced something similar.  You may just have a simple question to ask about or you may need a word of reassurance from another carer. CC provides the chance for you to do that.

You also have the opportunity to use the discussion board/forum to post information you have found that may be useful, or to participate in a discussion on a particular topic.  

We want everyone to enjoy using our forums, so we have put together some guidelines to ensure that you feel safe and comfortable as a member of CC.
These are the rules of engagement:

a)    All members must agree to respect the confidentiality of anything that they read, or share, with the network club.

b)    It is entirely voluntary; no one is obliged to either post material or respond to anything that is on there. However, everyone is encouraged to participate whenever they are on line.

c)    We highly recommend that you use the name you want to use and that you do not provide any personal contact details about yourself or the person being cared for. When you register you will have to submit all your contact details and your real name, if you have chosen to be known as a chat name. This information is only available to the Trust.

d)    A Trust senior manager will act as the moderator of the network. The moderator looks at the postings to make sure all the rules are being followed but also that calls for help are addressed.

e)    Don't use bad language, which includes language that someone else may think is racist, sexist or degrading in any manner

f)    Respect everyone's right to an opinion, even if you disagree

g)    The system cannot be used to send individual messages to the Trust, though the Trust will learn lessons from the experiences or ideas of carers that emerge from the CC.

h)    We will evaluate any messages that break these rules on a case by case basis.  We reserve the right to delete a user's registration if he/she fails to follow the guidelines as detailed above.

i)    Any statements or opinions posted onto the site are those of the person posting them and are not endorsed by the Trust. 

The South Essex Partnership University NHS Foundation Trust has ensured that all pages of this website adhere to NHS guidelines. The site uses agreed fonts and font sizes and is built using cascading style sheets.

The Trust is not responsible for the contents or reliability of the linked websites and does not necessarily endorse the views expressed within them. Listing shall not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.

 

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